Privacy Policy

Last Updated: 11th Feb 2025

Dr. Prakash Chavala and the administrators of this website are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. By using this website, you agree to the terms of this policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information: Name, phone number, email address, and other details you provide while booking an appointment or submitting an inquiry.
• Medical Information: If you voluntarily share details related to your health condition during an online consultation request.
• Technical Information: IP address, browser type, device details, and website usage statistics collected through cookies and analytics tools.

2. How We Use Your Information

We use the collected information for the following purposes:

• To schedule and confirm appointments.
• To respond to inquiries and provide requested information.
• To improve the website experience and services offered.
• To send updates related to health services, if opted in.
• To ensure compliance with legal and regulatory requirements.

3. Protection of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

• We do not sell, rent, or trade your personal information to third parties.
• Your data may be shared with trusted service providers (such as appointment booking platforms) only for the purpose of delivering our services.
• Information may be disclosed if required by law, legal proceedings, or to protect the rights and safety of patients and visitors.

5. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to:

• Improve user experience by understanding website traffic and preferences.
• Customize content based on your browsing behavior.
• You can disable cookies in your browser settings, but this may affect website functionality.

6. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy policies or content of these third-party sites. Users should review their policies before providing any information.

7. Your Rights and Choices

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections or deletions of your personal information.
• Opt-out of marketing communications.
• Withdraw consent where applicable.

8. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page, and continued use of the website signifies acceptance of the revised terms.

By using this website, you agree to this Privacy Policy and the way we handle your information.